Title: Tele-Health Professionals

Location: Remote

Base: $100 - $150/hr

Bonus: Potential for performance bonus

Summary

The role involves conducting real-time or asynchronous triage via phone, chat, and video, assessing symptom acuity, and providing safe self-care instructions. Candidates must have an active RN, NP, PA, or MD/DO license and at least 3 years of experience in urgent care, emergency, or primary care settings. The position is remote with flexible hours, focusing on refining triage guidelines and workflows.

Added on: 08/09/2025

Full Job Description

1. Role Overview

Mercor is partnering with a frontier AI-lab, looking for registered nurses with advanced phone/chat assessment skills, nurse practitioners or physician assistants experienced in virtual urgent care, and physicians who are comfortable practicing remotely. You’ll use evidence-based protocols to guide patients, escalate cases appropriately, and help verify AI-generated medical guidance. This is an excellent short-term opportunity (with possible extension) to shape next-generation digital health tools while working on your own schedule. 


2. Key Responsibilities

  • Conduct real-time or asynchronous triage via phone, chat, and video using standardized clinical pathways

  • Assess symptom acuity, provide safe self-care instructions, or route patients to higher levels of care

  • Review and edit AI-generated medical content for clinical accuracy, tone, and regulatory compliance

  • Document encounters clearly in the client’s tele-health platform and maintain HIPAA compliance

  • Collaborate with the client’s clinical operations and product teams to refine triage guidelines and workflows


3. Ideal Qualifications

  • Active, unrestricted RN, NP, PA, or MD/DO license in at least one U.S. state (multi-state highly valued)

  • 3+ years of recent experience in urgent care, emergency, or primary care settings

  • Prior tele-health or nurse advice-line experience with phone/chat triage protocols (e.g., Schmitt-Thompson)

  • Strong written and verbal communication; able to translate clinical concepts for lay audiences

  • Reliable internet connection and a private, HIPAA-compliant workspace


4. More About the Opportunity

  • Remote and fully asynchronous options available; set your own hours

  • Expected commitment: 10–20 hours per week (flexible)

  • Initial contract: ~3 months with potential for renewal

  • All clinical tools and protocol access provided by the client


5. Compensation & Contract Terms

  • USD $100 – $150 per hour, depending on credentials and scope + potential for performance bonus

  • Independent-contractor engagement; you control how, when, and where services are performed

  • Payments issued weekly through Stripe Connect for services rendered


6. Application Process

  • Submit a brief form with resume/CV and active license details

  • Complete a short AI Interview (≤ 30 min)

  • Complete a short assessment

  • Final decisions and onboarding links will be provided within 7 days of initial submission


7. About Mercor

Mercor is a talent marketplace connecting top experts with leading AI labs and cutting-edge tech organizations, backed by Benchmark, General Catalyst, Adam D’Angelo, Larry Summers, and Jack Dorsey. Thousands of professionals across law, healthcare, engineering, and research collaborate with Mercor on frontier projects shaping the next era of AI