Shirley Ryan AbilityLab
This role involves leadership and oversight of PM&R physicians and medical services across a healthcare system, including developing clinical operations strategies and ensuring compliance with regulatory standards. The position also focuses on clinical excellence, quality improvement, physician engagement, talent development, operational and financial management, and strategic collaboration within the organization.
Key Responsibilities
- • Serve as the highest-ranking SRAlab representative at HFH, overseeing all PM&R physicians and APPs across the HFH system of care
- • Lead and oversee the development of the Department of Physical Medicine and Rehabilitation at HFH
- • Determine scope of services within the Department of Physical Medicine and Rehabilitation at HFH
- • Develop and oversee the PM&R consult service at HFH’s downtown campus as well as several community hospitals across the HFH system of care
- • Develop and oversee the inpatient PM&R attending coverage for all community hospital-based IRF units across the HRH system of care
- • Develop and implement a clinical operations strategy and physician coverage plan for Destination Grand – the new, 72 bed IRF unit which is due to open in 2029
- • Develop and implement an outpatient physician practice strategy, to include the development of outpatient neuro, musculoskeletal, spine, and cancer rehabilitation services
- • Manage physician and APP coverage across HFH sites, including weekend and after-hours coverage coordination
- • Ensure compliance with all regulatory requirements for PM&R services, including Joint Commission and CARF accreditation standards
- • Set, communicate, and monitor physician performance expectations for all site-specific PM&R medical directors within HFH
- • Oversee physician competencies, professional development, and specialized skills training
- • Lead and participate in medical staff committees, including chairing committees as needed
- • Establish and monitor clinical performance metrics that ensure quality, safety, and patient satisfaction across all PM&R services at HFH
- • Advocate for and ensure the delivery of a scientific, evidence-based approach to PM&R care delivery
- • Develop and oversee educational programs for physicians, medical students, residents, and clinical staff, in collaboration with SRAlab’s Continuing Medical Education (CME) and Nursing Leadership
- • Promote continuous quality improvement (CQI) by analyzing patient outcomes, satisfaction scores, and other quality reports to identify areas for clinical and operational improvements
- • Ensure the safety and quality of the care environment at all PM&R sites within HFH
- • Recruit, onboard, and retain highly skilled PM&R physicians and APPs across HFH
- • Provide operational leadership and mentorship to applicable PM&R Medical Directors and other physician leaders
- • Establish performance expectations and evaluation systems for medical leadership and frontline physicians
- • Partner with the SRAlab’s physician practice to ensure professional conduct and maintain a positive physician culture
- • Oversee site-specific PM&R physician compensation and participate in the Physician Compensation Plan Steering Committee to ensure transparency, equity, and market competitiveness
- • Work alongside the Executive Director of HFH to manage the operations team and ensure financial sustainability of PM&R services
- • Develop and monitor operating budgets, ensuring financial performance aligns with organizational goals
- • Align PM&R physician operations with broader HFH and SRAlab strategic objectives
- • Lead referral development efforts, holding site-specific medical directors accountable for building and maintaining strong referral relationships
- • Serve as the primary physician leader for HFH while representing SRAlab at all levels of governance and oversight
- • Maintain a reporting relationship to the HFH Oversight Committee and engage in collaborative decision making with executive leadership
- • Support all accreditation, credentialing, and regulatory preparations for PM&R services across HFH
- • Perform additional duties as assigned to support the success and mission of SRAlab
Required
- • Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.) with board certification in Physical Medicine & Rehabilitation (PM&R) is required
- • Active and unrestricted medical license in Michigan and Illinois (or eligibility for licensure)
- • 10+ years of clinical experience, with at least 5-7 years of leadership experience in a clinical operations or medical affairs role
- • Proven ability to manage physician teams and multidisciplinary clinical services
- • Experience with inpatient, outpatient, and rehabilitation settings
- • Strong understanding of healthcare operations, regulatory requirements, and physician compensation models
- • Exceptional leadership and communication skills, with the ability to engage and align physicians, administrators, and executive leadership
- • Expertise in quality improvement, accreditation, and regulatory compliance
- • Strategic and operational acumen, with a strong problem-solving and decision-making mindset
- • Ability to navigate complex healthcare systems and drive performance improvements
- • Commitment to clinical excellence, innovation, and academic development
Preferred
- • An MBA or equivalent management degree is preferred
Company Overview
Industry: Healthcare Technology
Company Size: 500-1,000 employees
Founded: 2015
Headquarters: San Francisco, CA
Company Links
Key Contacts
Contact information not available
About the Company
Leading healthcare technology company focused on improving patient outcomes through innovative digital solutions. We're transforming the way healthcare is delivered with cutting-edge technology and data-driven insights. Our platform serves over 10,000 healthcare professionals and has processed millions of patient interactions.
Recent News & Updates
Leadership & Oversight of PM&R Physicians and Medical Services
- Serve as the highest-ranking SRAlab representative at HFH, overseeing all PM&R physicians and APPs across the HFH system of care
- Lead and oversee the development of the Department of Physical Medicine and Rehabilitation at HFH
- Determine scope of services within the Department of Physical Medicine and Rehabilitation at HFH
- Develop and oversee the PM&R consult service at HFH’s downtown campus as well as several community hospitals across the HFH system of care
- Develop and oversee the inpatient PM&R attending coverage for all community hospital-based IRF units across the HRH system of care
- Develop and implement a clinical operations strategy and physician coverage plan for Destination Grand – the new, 72 bed IRF unit which is due to open in 2029.
- Develop and implement an outpatient physician practice strategy, to include the development of outpatient neuro, musculoskeletal, spine, and cancer rehabilitation services
- Manage physician and APP coverage across HFH sites, including weekend and after-hours coverage coordination
- Ensure compliance with all regulatory requirements for PM&R services, including Joint Commission and CARF accreditation standards
- Set, communicate, and monitor physician performance expectations for all site-specific PM&R medical directors within HFH
- Oversee physician competencies, professional development, and specialized skills training
- Lead and participate in medical staff committees, including chairing committees as needed
- Establish and monitor clinical performance metrics that ensure quality, safety, and patient satisfaction across all PM&R services at HFH
- Advocate for and ensure the delivery of a scientific, evidence-based approach to PM&R care delivery
- Develop and oversee educational programs for physicians, medical students, residents, and clinical staff, in collaboration with SRAlab’s Continuing Medical Education (CME) and Nursing Leadership
- Promote continuous quality improvement (CQI) by analyzing patient outcomes, satisfaction scores, and other quality reports to identify areas for clinical and operational improvements
- Ensure the safety and quality of the care environment at all PM&R sites within HFH
- Recruit, onboard, and retain highly skilled PM&R physicians and APPs across HFH
- Provide operational leadership and mentorship to applicable PM&R Medical Directors and other physician leaders
- Establish performance expectations and evaluation systems for medical leadership and frontline physicians
- Partner with the SRAlab’s physician practice to ensure professional conduct and maintain a positive physician culture
- Oversee site-specific PM&R physician compensation and participate in the Physician Compensation Plan Steering Committee to ensure transparency, equity, and market competitiveness
- Work alongside the Executive Director of HFH to manage the operations team and ensure financial sustainability of PM&R services
- Develop and monitor operating budgets, ensuring financial performance aligns with organizational goals
- Align PM&R physician operations with broader HFH and SRAlab strategic objectives
- Lead referral development efforts, holding site-specific medical directors accountable for building and maintaining strong referral relationships
- Serve as the primary physician leader for HFH while representing SRAlab at all levels of governance and oversight
- Maintain a reporting relationship to the HFH Oversight Committee and engage in collaborative decision making with executive leadership
- Support all accreditation, credentialing, and regulatory preparations for PM&R services across HFH
- Perform additional duties as assigned to support the success and mission of SRAlab
- Reports directly to the Senior Vice President, Chief Clinical Officer (SVP, CCO)
- Maintains a reporting relationship with the HFH Oversight Committee
- Works in close collaboration with the Executive Director to oversee operations management
- Engages with SRAlab and HFH senior leadership, administrative teams, and PM&R site-specific medical directors to align physician practice with HFH’s overall mission and strategy
Education & Licensure:
- Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.) with board certification in Physical Medicine & Rehabilitation (PM&R) is required.
- Active and unrestricted medical license in Michigan and Illinois (or eligibility for licensure).
- An MBA or equivalent management degree is preferred.
- 10+ years of clinical experience, with at least 5-7 years of leadership experience in a clinical operations or medical affairs role
- Proven ability to manage physician teams and multidisciplinary clinical services
- Experience with inpatient, outpatient, and rehabilitation settings
- Strong understanding of healthcare operations, regulatory requirements, and physician compensation models
- Exceptional leadership and communication skills, with the ability to engage and align physicians, administrators, and executive leadership
- Expertise in quality improvement, accreditation, and regulatory compliance
- Strategic and operational acumen, with a strong problem-solving and decision-making mindset
- Ability to navigate complex healthcare systems and drive performance improvements
- Commitment to clinical excellence, innovation, and academic development
- Work is performed in a standard office environment with minimal exposure to dust or extreme temperatures
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