Ascension
Medical Director - Telepsychiatry
The Telepsychiatry Medical Director provides clinical and strategic leadership for Ascension’s telepsychiatry program, ensuring delivery of high-quality, evidence-based psychiatric care across multiple acute care settings. This role collaborates in a dyad partnership model to co-lead strategy, quality, performance, and growth initiatives, aligning clinical strategy with business goals and serving as a liaison between clinical and administrative teams.
Key Responsibilities
- • Collaborate in a dyad model with the operational/administrative leader to co-lead the program.
- • Align clinical strategy with business goals, ensuring the telepsychiatry service is both mission-driven and financially sustainable.
- • Serve as a liaison between clinical and administrative teams to enhance communication, efficiency, and team cohesion.
- • Promote integration of telepsychiatry with other specialties (ED, inpatient psychiatry, medical floors, ICU).
- • Provide clinical oversight in collaboration with behavioral health unit leadership to BHUs utilizing telepsychiatry services.
- • Develop and monitor key performance indicators (KPIs) such as consult response times, length of stay impact, ED throughput, and patient/family satisfaction, and regularly report these metrics to market and system leadership.
- • Lead quality improvement initiatives, aligning with CMS, Joint Commission, and internal benchmarks.
- • Partner with internal legal, compliance, and administrative teams to ensure that credentialing, licensure, and risk management processes are current, comprehensive, and aligned with organizational policies and regulatory requirements.
- • Ensure that all aspects of telepsychiatry services comply with applicable federal and state laws, licensing board regulations, and industry standards including those related to telehealth delivery, HIPAA privacy and security, and clinical documentation.
- • Recruit, onboard, mentoring and evaluation of telepsychiatrists and advanced practice providers, both internal providers and vendor partners.
- • Oversee clinical scheduling and ensure adequate coverage, including nights, weekends, and surge demand.
- • Contribute to the development of sustainable business models and ROI, including optimization of pro-fee billing, contracts, and vendor partnerships.
- • Represent the telepsychiatry program in system-level leadership meetings, committees, and initiatives.
- • Lead the design and deployment of innovative telepsychiatry care models, including integrated behavioral health.
- • Evaluate emerging technologies and digital health tools for integration into telepsychiatry workflows.
Required
- • Physician MD/DO obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed.
- • Podiatrist obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed.
- • Doctor of Medicine (MD) or Doctor of Osteopathy (DO) or Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) or Doctor of Optometry (OD) or Doctor of Podiatric Medicine (DPM) required.
Benefits & Perks
- • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- • Time to recharge: paid time off (PTO) and holidays
- • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- • Family support: parental leave, adoption assistance and family benefits
- • Other benefits: optional legal and pet insurance, transportation savings and more
Company Overview
Industry: Healthcare Technology
Company Size: 500-1,000 employees
Founded: 2015
Headquarters: San Francisco, CA
Company Links
Key Contacts
Contact information not available
About the Company
Leading healthcare technology company focused on improving patient outcomes through innovative digital solutions. We're transforming the way healthcare is delivered with cutting-edge technology and data-driven insights. Our platform serves over 10,000 healthcare professionals and has processed millions of patient interactions.
Recent News & Updates
Series B
Raised $50M Series B funding - Jan 2024
Award
Named "Best Healthcare Startup" by TechCrunch - Dec 2023
Growth
Expanded to 5 new states - Nov 2023
Your future role at a glance
Location: Remote
Facility: Supporting multiple Ascension facilities and sites
Department/Specialty: Telepsychiatry
Schedule: Monday - Friday
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
How you’ll make an impact in this role
Position Highlights
This 0.5 FTE Medical Director system leadership role is structured in conjunction with a 0.5 FTE Telepsychiatry Clinical position, together comprising a full-time (1.0 FTE) opportunity.
The Telepsychiatry Medical Director provides clinical and strategic leadership for Ascension’s telepsychiatry program, ensuring delivery of high-quality, evidence-based psychiatric care to patients across multiple acute care settings. This role operates within a dyad partnership model, collaborating closely with an operational counterpart to co-lead strategy, quality, performance and growth initiatives.
Licensure / Certification / Registration:
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
Location: Remote
Facility: Supporting multiple Ascension facilities and sites
Department/Specialty: Telepsychiatry
Schedule: Monday - Friday
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Benefits that help you thrive
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
How you’ll make an impact in this role
Position Highlights
This 0.5 FTE Medical Director system leadership role is structured in conjunction with a 0.5 FTE Telepsychiatry Clinical position, together comprising a full-time (1.0 FTE) opportunity.
- Collaborate in a dyad model with the operational/administrative leader to co-lead the program.
- Align clinical strategy with business goals, ensuring the telepsychiatry service is both mission-driven and financially sustainable.
- Serve as a liaison between clinical and administrative teams to enhance communication, efficiency, and team cohesion.
The Telepsychiatry Medical Director provides clinical and strategic leadership for Ascension’s telepsychiatry program, ensuring delivery of high-quality, evidence-based psychiatric care to patients across multiple acute care settings. This role operates within a dyad partnership model, collaborating closely with an operational counterpart to co-lead strategy, quality, performance and growth initiatives.
- Promote integration of telepsychiatry with other specialties (ED, inpatient psychiatry, medical floors, ICU).
- Provide clinical oversight in collaboration with behavioral health unit leadership to BHUs utilizing telepsychiatry services
- Develop and monitor key performance indicators (KPIs) such as consult response times, length of stay impact, ED throughput, and patient/family satisfaction, and regularly report these metrics to market and system leadership
- Lead quality improvement initiatives, aligning with CMS, Joint Commission, and internal benchmarks.
- Partner with internal legal, compliance, and administrative teams to ensure that credentialing, licensure, and risk management processes are current, comprehensive, and aligned with organizational policies and regulatory requirements.
- Ensure that all aspects of telepsychiatry services comply with applicable federal and state laws, licensing board regulations, and industry standards including those related to telehealth delivery, HIPAA privacy and security, and clinical documentation.
- Recruit, onboard, mentoring and evaluation of telepsychiatrists and advanced practice providers, both internal providers and vendor partners.
- Oversee clinical scheduling and ensure adequate coverage, including nights, weekends, and surge demand.
- Contribute to the development of sustainable business models and ROI, including optimization of pro-fee billing, contracts, and vendor partnerships.
- Represent the telepsychiatry program in system-level leadership meetings, committees, and initiatives.
- Lead the design and deployment of innovative telepsychiatry care models, including integrated behavioral health.
- Evaluate emerging technologies and digital health tools for integration into telepsychiatry workflows.
Licensure / Certification / Registration:
- One or more of the following required:
- Physician MD/DO obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed.
- Podiatrist obtained prior to hire date or job transfer date. Licensure required relevant to state in which work is performed.
- Doctor of Medicine (MD) or Doctor of Osteopathy (DO) or Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) or Doctor of Optometry (OD) or Doctor of Podiatric Medicine (DPM) required.
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.
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