City of Hope
Vice President, Quality and Patient Safety (Los Angeles)
The Vice President of Quality & Patient Safety is responsible for advancing quality, patient safety, and performance excellence across the National Medical Center and Clinical Network. This role drives enterprise-wide initiatives that promote evidence-based, standardized care delivery, strengthens a culture of safety, and enhances the patient experience through collaboration with physicians, nursing leadership, and interdisciplinary teams.
Key Responsibilities
- • Provide strategic leadership for quality and patient safety initiatives across the National Medical Center and Clinical Network
- • Develop, implement, and monitor system-wide quality metrics and outcomes to improve patient experience and care delivery
- • Inspire physician and care team engagement through collaboration, influence, and evidence-based practices
- • Strengthen and sustain a culture of patient safety through proactive risk assessments and continuous improvement efforts
- • Oversee benchmarking and performance analysis against national best practices and peer institutions
- • Lead accreditation and regulatory readiness efforts, ensuring compliance with Joint Commission, CMS, CDPH, FACT, and other standards
- • Chair and support multidisciplinary quality, safety, and performance improvement committees
- • Deliver clear, data-driven quality and safety reporting to executive leadership to support strategic decision-making
Required
- • An MSN, PhD, Master’s degree, or equivalent advanced degree in a healthcare-related field
- • Seven to ten years of experience in quality, quality improvement, and patient safety within a complex, multi-site academic medical center (oncology preferred)
- • Five to seven years of progressive leadership experience overseeing quality or patient safety programs
- • A proven track record of leading enterprise-wide quality initiatives with sustainable, measurable results
- • Strong experience with regulatory, accreditation, and compliance standards and successful survey outcomes
- • Exceptional verbal and written communication skills with strong executive presence
- • Ability to lead through influence, collaboration, and persuasion across diverse clinical and operational teams
Preferred
- • CPHQ certification and a current RN, MD, or DO license preferred
oin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life‑threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary
The Vice President of Quality & Patient Safety is a strategic healthcare executive responsible for advancing quality, patient safety, and performance excellence across the National Medical Center and Clinical Network. This leader drives enterprise‑wide initiatives that promote evidence‑based, standardized care delivery while strengthening a culture of safety and enhancing the patient experience. Working in close partnership with physicians, nursing leadership, and interdisciplinary teams, this role is instrumental in positioning City of Hope as a national and international leader in high‑quality, value‑based care.
As a successful candidate, you will:
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Position Summary
The Vice President of Quality & Patient Safety is a strategic healthcare executive responsible for advancing quality, patient safety, and performance excellence across the National Medical Center and Clinical Network. This leader drives enterprise‑wide initiatives that promote evidence‑based, standardized care delivery while strengthening a culture of safety and enhancing the patient experience. Working in close partnership with physicians, nursing leadership, and interdisciplinary teams, this role is instrumental in positioning City of Hope as a national and international leader in high‑quality, value‑based care.
As a successful candidate, you will:
- Provide strategic leadership for quality and patient safety initiatives across the National Medical Center and Clinical Network
- Develop, implement, and monitor system‑wide quality metrics and outcomes to improve patient experience and care delivery
- Inspire physician and care team engagement through collaboration, influence, and evidence‑based practices
- Strengthen and sustain a culture of patient safety through proactive risk assessments and continuous improvement efforts
- Oversee benchmarking and performance analysis against national best practices and peer institutions
- Lead accreditation and regulatory readiness efforts, ensuring compliance with Joint Commission, CMS, CDPH, FACT, and other standards
- Chair and support multidisciplinary quality, safety, and performance improvement committees
- Deliver clear, data‑driven quality and safety reporting to executive leadership to support strategic decision‑making
- An MSN, PhD, Master’s degree, or equivalent advanced degree in a healthcare‑related field
- Seven to ten years of experience in quality, quality improvement, and patient safety within a complex, multi‑site academic medical center (oncology preferred)
- Five to seven years of progressive leadership experience overseeing quality or patient safety programs
- A proven track record of leading enterprise‑wide quality initiatives with sustainable, measurable results
- Strong experience with regulatory, accreditation, and compliance standards and successful survey outcomes
- Exceptional verbal and written communication skills with strong executive presence
- Ability to lead through influence, collaboration, and persuasion across diverse clinical and operational teams
- CPHQ certification and a current RN, MD, or DO license preferred
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
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