Avo
Medical Director, AI Safety & Clinical Solutions
This role focuses on ensuring the safety and accuracy of AI-generated clinical content through validation and testing, while also serving as a clinical subject matter expert in customer-facing activities. The position bridges clinical AI safety with sales support, involving direct engagement with clients and collaboration to improve AI module quality.
Key Responsibilities
- • Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)
- • Review and validate AI-generated clinical content against evidence-based guidelines
- • Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations
- • Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions
- • Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership
- • Collaborate with the Studio team to improve module quality based on safety findings and customer feedback
- • Contribute to clinical documentation, white papers, and safety reports that build buyer confidence
Required
- • Active clinical license — MD/DO, NP, or PA with hands-on patient care experience
- • Mid-career — 3-7 years of clinical practice, enough to speak credibly to practicing clinicians
- • AI/health IT curiosity — experience with or strong interest in clinical AI, CDS, or health informatics
- • Communication skills — comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts
- • Quality mindset — detail-oriented approach to testing, validation, and clinical accuracy
- • Comfort with ambiguity — this is a hybrid role at a growth-stage company; you'll shape it as you go
Preferred
- • Experience with EHR systems (Epic, Meditech, Athena)
- • Background in clinical informatics, quality improvement, or patient safety
- • Prior experience in a sales engineering, solutions, or customer-facing clinical role
- • Familiarity with AI/LLM evaluation methodologies
About Avo
Avo is the clinical AI platform used by healthcare enterprises to infuse trusted knowledge into clinical copilots — from AI-powered charting and decision support to an intelligent clinical assistant — all integrated directly into the EHR. Our platform helps clinicians deliver higher-quality care without the documentation burden.
About The Role
You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.
What You'll Do
Avo is the clinical AI platform used by healthcare enterprises to infuse trusted knowledge into clinical copilots — from AI-powered charting and decision support to an intelligent clinical assistant — all integrated directly into the EHR. Our platform helps clinicians deliver higher-quality care without the documentation burden.
About The Role
You'll sit at the intersection of clinical AI safety and customer-facing solutions work. On one side, you'll own the validation, testing, and safety assurance of our AI-generated clinical content. On the other, you'll work directly with prospective and existing customers as a clinical subject matter expert — supporting sales conversations and demos. This is a hybrid clinical-technical role for someone who wants to shape how AI is safely deployed in real clinical workflows.
What You'll Do
- Design and execute AI safety testing protocols for clinical AI modules (hallucination detection, omission analysis, clinical accuracy validation)
- Review and validate AI-generated clinical content against evidence-based guidelines
- Partner with the Sales team as a clinical SME during demos, prospect calls, and pilot evaluations
- Engage with clients and prospects, as a Physician Leader, to help frame the value message of Avo and our solutions. This will encompass having strong communication skills to act as a ‘challenger’ to legacy people/process/technology solutions in place.
- Translate complex clinical AI capabilities into language that resonates with CMIOs, CIOs, and clinical leadership
- Collaborate with the Studio team to improve module quality based on safety findings and customer feedback
- Contribute to clinical documentation, white papers, and safety reports that build buyer confidence
- Active clinical license — MD/DO, NP, or PA with hands-on patient care experience
- Mid-career — 3-7 years of clinical practice, enough to speak credibly to practicing clinicians
- AI/health IT curiosity — experience with or strong interest in clinical AI, CDS, or health informatics
- Communication skills — comfortable presenting and doing product demonstrations to C-suite clinical leaders and translating technical concepts
- Quality mindset — detail-oriented approach to testing, validation, and clinical accuracy
- Comfort with ambiguity — this is a hybrid role at a growth-stage company; you'll shape it as you go
- Experience with EHR systems (Epic, Meditech, Athena)
- Background in clinical informatics, quality improvement, or patient safety
- Prior experience in a sales engineering, solutions, or customer-facing clinical role
- Familiarity with AI/LLM evaluation methodologies
- Location: Hybrid
- Reports to: CMIO, dotted line to Chief Commercial Officer
- Salary: $150,000 - $200,000, commensurate with experience
- Travel: Some travel expected for customer meetings and demos, up to 25%
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