Baylor College of Medicine

Key Responsibilities

• • Provide exemplary care with courtesy and respect in all patient care matters.
• • Oversee the primary and secondary healthcare of each patient on a personalized basis.
• • Display complex medical diagnosis and problem-solving skills and the ability to work as part of a multidisciplinary team.
• • Educate and engage each patient (and family members, as appropriate) in all personal healthcare matters.
• • Obtain health history and perform physical examinations.
• • Assess lifestyle behaviors and family history.
• • Diagnose and develop therapeutic treatment plan for active medical issues.
• • Develop preventive health and lifestyle improvement recommendations.
• • Prescribe medication in accordance with legal and professional guidelines.
• • Review and act upon incoming reports (lab, imaging, genetics) in a timely manner.
• • Monitor each patient’s condition and progress; reevaluate treatment plan(s) as necessary.
• • Arrange patient referrals for specialty, inpatient, and other levels of care.
• • Collaborate with broader clinical team to co-manage care.
• • Communicate directly with hospitalized patients as needed.
• • Document timely, efficiently, and thoroughly in the electronic medical record.
• • Provide coverage for colleagues according to call schedule.
• • Achieve established quality benchmarks in the top decile.
• • Provide same day access to patients by way of preferred method (in-clinic, telephonic, or video visit).
• • Remain available to patients after office hours, including evenings and weekends.
• • Respond to patient and staff requests within 4 hours.
• • Collaborate and communicate with referral providers on specialty care in a timely and clear manner.
• • Achieve patient satisfaction scores in the top level.
• • Uphold ethical standards and protect the highest level of patient confidentiality.
• • Maintain hospital privileges at appropriate facilities as needed.
• • Interact professionally to promote a culture of engagement and loyalty.
• • Work effectively with executive leadership, colleagues, staff, patrons, professional groups, and other members of the community.
• • Communicate clearly, concisely and effectively with others (internally and externally, verbally and in writing).
• • Pursue continuing education to integrate advanced tools and techniques into the practice.
• • Adhere to all applicable Baylor College of Medicine and Ambulatory Operations policies, procedures and objectives.
• • Maintain a highly professional and hygienic appearance.
• • Demonstrate commitment to diversity and inclusion.
• • Actively support the College’s mission, values, and strategic vision.