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Medical Mutual
Manager, Utilization Management Medical Director
Cleveland, OH
Onsite
Full Time
Director
May 28, 2026
Provides leadership to AMD teams based upon specialty or geographic area and performs utilization management review in area of expertise. Fosters continuous improvement in policies, processes, and all parts of the operations while supporting care management and quality processes.
Key Responsibilities
- • Oversee physician’s utilization review process and determinations.
- • Participate in quality processes such as audits and quality improvement projects.
- • Provide leadership support to assistant medical directors
- • Ensure physician compliance with clinical goals through monitoring of care management performance.
- • Recommend changes and enhancements to current managed care, review guidelines, and clinical criteria based on clinical knowledge of health care delivery systems, utilization methods, reimbursement methods and treatment protocols.
- • Provide guidance to assistant medical director team in the coordination of quality care.
- • Performs other duties as assigned.
Required
- • MD or DO from an accredited medical school with an active, unrestricted (state) license to practice medicine in United States
- • Minimum of 5 years of established (clinical) care practice experience required
- • Board Certification, in nationally recognized specialty (ABMS or AOA) is required.
- • Active Unrestricted license to practice medicine in US
- • Foundational windows-based computer skills, including typing, word processing, presentation, and internet research skills.
- • Strong understanding of integration of evidence-based medicine and managed care principles.
Preferred
- • Physician reviewer experience in the insurance industry preferred
Benefits & Perks
- • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- • Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available.
- • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- • Discounts at many places in and around town, just for being a Medical Mutual team member.
- • The opportunity to earn cash rewards for shopping with our customers.
- • Business casual attire, including jeans.
- • Employee bonus program.
- • 401(k) with company match up to 4% and an additional company contribution.
- • Health Savings Account with a company matching contribution.
- • Excellent medical, dental, vision, life and disability insurance.
- • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
- • Career development programs and classes.
- • Mentoring and coaching to help you advance in your career.
- • Tuition reimbursement up to $5,250 per year, the IRS maximum.
- • Diverse, inclusive and welcoming culture with Business Resource Groups.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Manager, Utilization Management Medical Director provides leadership to AMD teams based upon specialty or geographic area and performs utilization management review in area of expertise. Fosters continuous improvement in policies, processes, and all parts of the operations.
Responsibilities
Education and Experience:
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We’re not just one of the largest health insurance companies based in Ohio; we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Manager, Utilization Management Medical Director provides leadership to AMD teams based upon specialty or geographic area and performs utilization management review in area of expertise. Fosters continuous improvement in policies, processes, and all parts of the operations.
Responsibilities
- Oversee physician’s utilization review process and determinations.
- Participate in quality processes such as audits and quality improvement projects.
- Provide leadership support to assistant medical directors
- Ensure physician compliance with clinical goals through monitoring of care management performance.
- Recommend changes and enhancements to current managed care, review guidelines, and clinical criteria based on clinical knowledge of health care delivery systems, utilization methods, reimbursement methods and treatment protocols.
- Provide guidance to assistant medical director team in the coordination of quality care.
- Performs other duties as assigned.
Education and Experience:
- MD or DO from an accredited medical school with an active, unrestricted (state) license to practice medicine in United States
- Minimum of 5 years of established (clinical) care practice experience required
- Physician reviewer experience in the insurance industry preferred
- Board Certification, in nationally recognized specialty (ABMS or AOA) is required.
- Active Unrestricted license to practice medicine in US
- Foundational windows-based computer skills, including typing, word processing, presentation, and internet research skills.
- Strong understanding of integration of evidence-based medicine and managed care principles.
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Health Savings Account with a company matching contribution.
- Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We’re not just one of the largest health insurance companies based in Ohio; we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
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