Urology San Antonio
The Clinical Research Supervisor provides day-to-day operational leadership across clinical research activities, with a focus on workflow coordination, staff oversight, quality control, and ensuring study-related activities are conducted accurately and efficiently. The role also includes direct supervision of Clinical Research Coordinators and cross-functional leadership to support recruitment, screening, data integrity, and sponsor/CRO operations.
Key Responsibilities
- • Oversee daily research operations, including visit scheduling, workflow coordination, and task prioritization.
- • Ensure all staff adhere to study protocols, SOPs, GCP guidelines, and regulatory requirements.
- • Troubleshoot operational issues and escalate complex challenges to the Clinical Research Manager as needed.
- • Monitor timelines for study visits, data entry, query resolution, and documentation completion.
- • Provide direct supervision to Clinical Research Coordinators.
- • Provide day-to-day direction, workflow coordination, and functional oversight for Study Coordinators, Recruiters/Screeners, Data Coordinators, and Lab Support Staff, in partnership with their respective supervisors.
- • Manage daily staffing needs by balancing workloads and reallocating resources as necessary.
- • Deliver real-time coaching, mentoring, and competency-based feedback to support staff performance.
- • Lead onboarding and hands-on training for new hires.
- • Support performance evaluations by contributing observations, metrics, and feedback to appropriate supervisors and the Clinical Research Manager.
- • Execute recruitment strategies, monitor performance metrics, and identify barriers to enrollment.
- • Ensure consistent and accurate screening procedures across all studies.
- • Optimize screening workflows to improve efficiency and participant engagement.
- • Conduct routine chart reviews, source-to-CRF reconciliation, and protocol compliance checks.
- • Identify operational gaps and implement corrective actions in collaboration with leadership.
- • Ensure protocol deviations, AEs/SAEs, and other reportable events are properly documented and escalated.
- • Serve as the operational lead during monitoring visits (SQVs, SIVs, IMVs, and close-out visits).
- • Ensure staff, documentation, and study materials are prepared and audit-ready.
- • Track and ensure timely completion of follow-up items and monitor requests.
- • Provide hands-on support with patient visits, data review, specimen processing, or study procedures during high-volume or low-staff periods.
- • Promote a culture of quality, accountability, and teamwork across all research functions.
Required
- • Bachelor’s degree in Life Science, Healthcare, or related field required.
- • Minimum of 3 years of clinical research experience, including 1–2 years in a leadership, training, or lead role.
- • Strong knowledge of clinical site operations, documentation standards, and recruitment workflows.
- • Working knowledge of GCP, FDA regulations, ICH guidelines, and IRB requirements.
- • Excellent communication, problem-solving, and organizational skills.
- • Proven ability to lead and coordinate teams in a fast-paced, deadline-driven environment.
Preferred
- • Nursing or Medical Degree
- • HIPAA compliance
- • Bilingual/Spanish
- • Clinical Research Certification
The Clinical Research Supervisor is responsible for providing day-to-day operational leadership across clinical research activities. This role focuses on workflow coordination, functional staff oversight, quality control, and ensuring that study-related activities are conducted accurately, efficiently, and in accordance with protocol and regulatory requirements.
The Supervisor serves as the first-line operational lead for clinical research staff—driving execution, resolving day-to-day challenges, monitoring performance, and ensuring the successful delivery of clinical trials. This role includes direct supervision of Clinical Research Coordinators and provides cross-functional leadership to other research support roles.
Key Responsibilities
Operational Leadership
- Oversee daily research operations, including visit scheduling, workflow coordination, and task prioritization.
- Ensure all staff adhere to study protocols, SOPs, GCP guidelines, and regulatory requirements.
- Troubleshoot operational issues and escalate complex challenges to the Clinical Research Manager as needed.
- Monitor timelines for study visits, data entry, query resolution, and documentation completion.
- Provide direct supervision to Clinical Research Coordinators.
- Provide day-to-day direction, workflow coordination, and functional oversight for Study Coordinators, Recruiters/Screeners, Data Coordinators, and Lab Support Staff, in partnership with their respective supervisors.
- Manage daily staffing needs by balancing workloads and reallocating resources as necessary.
- Deliver real-time coaching, mentoring, and competency-based feedback to support staff performance.
- Lead onboarding and hands-on training for new hires.
- Support performance evaluations by contributing observations, metrics, and feedback to appropriate supervisors and the Clinical Research Manager.
- Execute recruitment strategies, monitor performance metrics, and identify barriers to enrollment.
- Ensure consistent and accurate screening procedures across all studies.
- Optimize screening workflows to improve efficiency and participant engagement.
- Conduct routine chart reviews, source-to-CRF reconciliation, and protocol compliance checks.
- Identify operational gaps and implement corrective actions in collaboration with leadership.
- Ensure protocol deviations, AEs/SAEs, and other reportable events are properly documented and escalated.
- Serve as the operational lead during monitoring visits (SQVs, SIVs, IMVs, and close-out visits).
- Ensure staff, documentation, and study materials are prepared and audit-ready.
- Track and ensure timely completion of follow-up items and monitor requests.
- Provide hands-on support with patient visits, data review, specimen processing, or study procedures during high-volume or low-staff periods.
- Promote a culture of quality, accountability, and teamwork across all research functions.
This job description does not cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. In addition, duties, responsibilities, and activities may change at any time with or without notice.
COMPETENCIES
- Patient & Customer Focus
- Ethical Conduct
- Flexibility
- Initiative
- Personal Effectiveness/Credibility
- Stress Management/Composure
- Stress Management/Composure High attention to detail and strong organizational skills
- Excellent written and verbal communication skills
- Ability to work well independently
- Maintain confidentiality
- Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Possess strong skills for multitasking, meeting competing deadlines, prioritizing, and supporting PIs for multiple projects
Required
- Bachelor’s degree in Life Science, Healthcare, or related field required.
- Minimum of 3 years of clinical research experience, including 1–2 years in a leadership, training, or lead role.
- Strong knowledge of clinical site operations, documentation standards, and recruitment workflows.
- Working knowledge of GCP, FDA regulations, ICH guidelines, and IRB requirements.
- Excellent communication, problem-solving, and organizational skills.
- Proven ability to lead and coordinate teams in a fast-paced, deadline-driven environment.
- Nursing or Medical Degree
- HIPAA compliance
- Bilingual/Spanish
- Clinical Research Certification
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