Quest Diagnostics

Vice President, Medical Safety

This senior leadership role is responsible for ensuring the accuracy, reliability, and safety of diagnostic testing services across pre-analytical to post-analytical phases. It provides strategic leadership for medical safety and quality assurance, including regulatory compliance, incident investigation, corrective actions, and collaboration with executive leadership, R&D, and operations to support new products and services.

Key Responsibilities
  • Ensure initiatives to guarantee the analytical and clinical accuracy and reliability of Quest Diagnostics' full portfolio of testing services, from pre-analytical to post-analytical phases.
  • Develop, implement, and oversee a comprehensive medical safety program.
  • Drive a culture where patient safety and result integrity are paramount.
  • Act as a key liaison with regulatory bodies on matters of medical safety.
  • Lead and direct investigations into any reported inaccuracies, adverse events, or quality deviations related to our diagnostic results.
  • Implement corrective and preventive action plans (CAPAs) to address root causes.
  • Collaborate with executive leadership, R&D, and operations to integrate medical safety and quality considerations into the development and launch of new diagnostic products and services.
  • Monitor key performance indicators (KPIs) for test accuracy and patient safety.
  • Utilize AI and data analytics to identify trends and drive continuous improvement.
Required
  • A minimum of 15+ years of experience in a senior leadership role within the clinical diagnostics, medical device, or a related healthcare industry.
  • Proven track record of developing and implementing successful quality and safety programs that ensure the accuracy and reliability of clinical data.
  • Exceptional leadership and communication skills with the ability to influence and collaborate effectively across a large, matrixed organization.
  • Strong analytical skills and experience with data-driven decision-making to improve processes and outcomes.
  • Medical Degree (MD or DO) with a valid medical license (Required)
Preferred
  • Proficiency in Quality Assurance (QA) protocols, root cause analysis, and continuous improvement methodologies.
  • Travel required
  • A background in clinical pathology or laboratory medicine (Strongly preferred)
Benefits & Perks
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
Job Description

At Quest Diagnostics, we are dedicated to providing diagnostic insights that can improve human health. Reporting to the Chief Quality Officer, the Vice President of Medical Safety is a critical senior leadership role responsible for ensuring the highest standards of accuracy, reliability, and safety for all our diagnostic testing services. This executive will provide strategic leadership for the company's medical safety and quality assurance functions, ensuring our processes meet and exceed all regulatory and clinical standards. The ideal candidate will champion a culture of excellence and accountability, safeguard the integrity of our results and protect patient safety.

Benefits Information

  • We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • …and so much more!

Responsibilities

  • Diagnostic Accuracy: Ensure initiatives to guarantee the analytical and clinical accuracy and reliability of Quest Diagnostics' full portfolio of testing services, from pre-analytical to post-analytical phases.
  • Quality & Safety Oversight: Develop, implement, and oversee a comprehensive medical safety program. Drive a culture where patient safety and result integrity are paramount.
  • Regulatory Compliance: Act as a key liaison with regulatory bodies on matters of medical safety.
  • Incident Management: Lead and direct investigations into any reported inaccuracies, adverse events, or quality deviations related to our diagnostic results. Implement corrective and preventive action plans (CAPAs) to address root causes.
  • Strategic Leadership: Collaborate with executive leadership, R&D, and operations to integrate medical safety and quality considerations into the development and launch of new diagnostic products and services.
  • Performance Monitoring: Monitor key performance indicators (KPIs) for test accuracy and patient safety. Utilize AI and data analytics to identify trends and drive continuous improvement.

Qualifications

Required Work Experience:

  • A minimum of 15+ years of experience in a senior leadership role within the clinical diagnostics, medical device, or a related healthcare industry.
  • Proven track record of developing and implementing successful quality and safety programs that ensure the accuracy and reliability of clinical data.
  • Exceptional leadership and communication skills with the ability to influence and collaborate effectively across a large, matrixed organization.
  • Strong analytical skills and experience with data-driven decision-making to improve processes and outcomes.

Preferred Work Experience

  • Proficiency in Quality Assurance (QA) protocols, root cause analysis, and continuous improvement methodologies.
  • Travel required

Education

  • Medical Degree (MD or DO) with a valid medical license (Required)
  • A background in clinical pathology or laboratory medicine (Strongly preferred)

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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