CommuniCare

Key Responsibilities

• • Examines, diagnoses, treats and/or refers patients assigned to physician’s panel, on an in-patient and out-patient basis (as per individual employment agreements); prescribes pharmaceuticals, other medications, and treatment regimens as appropriate to assessed medical conditions.
• • Maintains a problem oriented health record for each patient seen in accordance with the Center’s established Health Information Management policies and procedures to include providing appropriate and legible documentation.
• • Completes thorough documentation of each patient’s visit in the electronic health record and ensures encounters are closed within 24 hours in accordance with the Center’s established Health Information Management policies and procedures.
• • Assures continuity of care by providing comprehensive medical services on a timely basis as per Clinic schedule within the Center’s scope of practice and the provider’s training.
• • Refers clients for appropriate specialty care services, lab and x-ray and any other ancillary services that are appropriate for patient’s management and care.
• • Reviews all lab and x-ray reports for patients under his/her care on a timely basis and makes medical management decisions appropriately.
• • Maintains appropriate productivity standards of specialty as established by the Center; maintains appropriate and efficient patient flow and minimize schedule changes and absences.
• • Provides excellent internal/external customer service via telephone, fax or face-to-face contact to assist patients with their health care needs.
• • Trains, mentors and supervises students and clinical support staff, as appropriate.
• • Takes call after hours and on weekends on a rotation basis with other providers and responds appropriately and on a timely manner to after hour calls.
• • Follows established departmental and clinic policies, procedures, and objectives; continuous quality improvements objectives and safety, environmental, and/or infection control standards.
• • Participates in specified health promotion, education and/or prevention programs as needed i.e. diabetes collaborative/health fairs etc.; attends and participates in clinic meetings / departmental meetings and other clinic functions as required by the Center.
• • Reviews patient satisfaction survey and checks for trends of any unfavorable quality practice or issues and make appropriate corrective action.
• • Assures that patient satisfaction surveys are at 94% or above.
• • Performs other related duties as assigned.