Hartford HealthCare

Physician Advisor Clin Res Mgm / Clinical Resource Management

The Clinical Resource Management Physician Advisor partners with Clinical Resource Management nurses, physicians, hospital leadership, and payer organizations to support appropriate utilization of healthcare resources and high-quality, patient-centered care. This role provides physician review for level of care determinations, supports utilization management and regulatory compliance, and helps educate clinical teams while improving operational efficiency and patient outcomes.

Key Responsibilities
  • Provide second-level physician review for level of care determinations and appropriate utilization of healthcare resources.
  • Collaborate with Clinical Resource Management nurses to ensure patients receive care in the most clinically appropriate setting.
  • Communicate directly with attending physicians regarding level of care determinations, documentation opportunities, and resource utilization.
  • Conduct peer-to-peer discussions with payer medical directors to support authorization requests, appeals, and denial management.
  • Maintain expertise in CMS regulations, commercial payer guidelines, utilization management standards, and regulatory requirements.
  • Educate physicians and clinical teams on utilization management best practices, documentation, and evolving regulatory standards.
  • Participate in quality improvement initiatives that enhance patient care, operational performance, and regulatory compliance.
  • Meet established Physician Advisor coverage expectations and participate in additional projects as assigned.
Required
  • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)
  • Minimum 5 years of acute care clinical experience required (Hospital based)
  • 3 years or more of prior physician advisor experience or utilization management/managed care experience required.
  • Unrestricted Connecticut medical license (or eligibility to obtain one).
  • Strong clinical judgment and decision-making skills.
  • Excellent communication, collaboration, and relationship-building abilities.
  • Ability to educate and effectively communicate with physician and APP colleagues and to guide appropriate documentation and level of care decisions.
  • Ability to also communicate effectively with payor organizations.
  • Knowledge of utilization management principles, medical necessity criteria, CMS regulations, and commercial payer requirements.
  • Ability to interpret clinical, financial, and utilization data to support evidence-based decision making.
  • Commitment to quality improvement, patient-centered care, and continuous process improvement.
Benefits & Perks
  • A physician-led, collaborative culture.
  • Opportunities to lead system-wide initiatives that improve patient care and operational excellence.
  • Access to robust physician leadership and professional development programs.
  • Competitive compensation and comprehensive benefits.
  • A commitment to physician wellness and work-life balance.
  • The opportunity to practice within one of New England's premier integrated healthcare systems while enjoying everything Connecticut has to offer—including outstanding schools, vibrant communities, beautiful shoreline, and convenient access to both Boston and New York City.
Location Detail: 1290 Silas Deane Hwy Wethrsfld (10181)

Clinical Resource Management Physician Advisor (Full-Time)

At Hartford HealthCare in Connecticut

Every day, more than 40,000 Hartford HealthCare colleagues come to work united by one shared purpose: knowing every moment matters. As Connecticut's most comprehensive, physician-led healthcare network, we are transforming the delivery of care through innovation, collaboration, education, and excellence.

We invite you to join a nationally recognized health system where physicians are empowered to lead, collaborate, and make a meaningful impact on patient care across the continuum.

About Hartford HealthCare

Hartford HealthCare is one of the nation's most integrated healthcare systems, serving patients at more than 500 locations across Connecticut, including eight acute care hospitals, a large multispecialty physician group, behavioral health services, rehabilitation, home care, senior services, and an extensive network of ambulatory sites.

The Clinical Resource Management team plays a vital role in ensuring patients receive the right care, at the right time, in the most appropriate setting while maintaining exceptional clinical outcomes and regulatory excellence.

Position Summary

Hartford HealthCare is seeking a Clinical Resource Management Physician Advisor to join our collaborative system-wide team. Reporting to the Associate Medical Director of Clinical Resource Management, the Physician Advisor partners closely with Clinical Resource Management nurses, physician colleagues, hospital leadership, and payer organizations to promote appropriate utilization of healthcare resources while supporting high-quality, patient-centered care.

This physician leader serves as a clinical resource for utilization management, level of care determinations, regulatory compliance, and physician education. The ideal candidate combines strong clinical judgment with excellent communication and collaboration skills to help optimize patient outcomes, improve operational efficiency, and support fiscal stewardship across the health system.

Primary Responsibilities

  • Provide second-level physician review for level of care determinations and appropriate utilization of healthcare resources.
  • Collaborate with Clinical Resource Management nurses to ensure patients receive care in the most clinically appropriate setting.
  • Communicate directly with attending physicians regarding level of care determinations, documentation opportunities, and resource utilization.
  • Conduct peer-to-peer discussions with payer medical directors to support authorization requests, appeals, and denial management.
  • Maintain expertise in CMS regulations, commercial payer guidelines, utilization management standards, and regulatory requirements.
  • Educate physicians and clinical teams on utilization management best practices, documentation, and evolving regulatory standards.
  • Participate in quality improvement initiatives that enhance patient care, operational performance, and regulatory compliance.
  • Meet established Physician Advisor coverage expectations and participate in additional projects as assigned.

Qualifications

Education

  • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)

Experience

  • Minimum 5 years of acute care clinical experience required (Hospital based)
  • 3 years or more of prior physician advisor experience or utilization management/managed care experience required.

Licensure

  • Unrestricted Connecticut medical license (or eligibility to obtain one).

Knowledge, Skills & Abilities

The successful candidate will demonstrate:

  • Strong clinical judgment and decision-making skills.
  • Excellent communication, collaboration, and relationship-building abilities.
  • Ability to educate and effectively communicate with physician and APP colleagues and to guide appropriate documentation and level of care decisions. Ability to also communicate effectively with payor organizations.
  • Knowledge of utilization management principles, medical necessity criteria, CMS regulations, and commercial payer requirements.
  • Ability to interpret clinical, financial, and utilization data to support evidence-based decision making.
  • Commitment to quality improvement, patient-centered care, and continuous process improvement.

Why Hartford HealthCare?

At Hartford HealthCare, Physicians Benefit From

  • A physician-led, collaborative culture.
  • Opportunities to lead system-wide initiatives that improve patient care and operational excellence.
  • Access to robust physician leadership and professional development programs.
  • Competitive compensation and comprehensive benefits.
  • A commitment to physician wellness and work-life balance.
  • The opportunity to practice within one of New England's premier integrated healthcare systems while enjoying everything Connecticut has to offer—including outstanding schools, vibrant communities, beautiful shoreline, and convenient access to both Boston and New York City.

Join Hartford HealthCare and help shape the future of healthcare through clinical leadership, innovation, and collaboration—because every moment matters.

We invite you to learn more by reaching out to:

Pamela Lasser, Physician Recruiter, at pamela.lasser@hhchealth.org.
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