ECU Health

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

Position Summary

The Associate Chief Medical Informatics Officer (ACMIO) is an intermediary between physician and Information Services (IS) leadership and works under the direction of the CMIDHO. Partners with IS to maximize the utility of Clinical Information Systems to improve patient outcomes, patient experience, safety, quality of care, and operational efficiency. Works closely with the CMIDHO, the Clinical Informatics team and IS team to align priorities with the strategic mission of ECU Health Medical Group.

• Responsible for supporting the medical staff and technologies they utilize to provide high quality care. Responsible for reviewing, analyzing, and evaluating systems and solutions based on physician user needs.
• Responsible for working with physician users to define current state workflows and develop future state workflows that meet physician needs aligned with the strategic initiatives.
• Relies on their clinical experience and judgment with a wide degree of latitude in carrying out duties including complicated tasks, leading projects, designing/reviewing clinical curriculum, serving as a clinical EHR trainer to colleagues, and providing guidance for others.
• Responsible for delivering high level of customer service based on user needs in a manner aligned with physician and supporting staff workflow and priorities.
• Works with minimal supervision and provides guidance for others.
• Knowledgeable of and adheres to commonly used information technology concepts, practices, and procedures relevant to clinical technology and design.
• Focuses mainly on the electronic health record (EHR) design but will also advise on other technology leveraged by clinicians, including but not limited to voice recognition software, secure communication/texts apps, analytics and clinical decision support.
• Focus on the application of clinical data, analytics, and clinical decision support.
  
  

Additional core focus areas include artificial intelligence (AI), with familiarity in generative AI, predictive modeling, and ambient AI, as well as the ability to assess, evaluate, and deploy AI-enabled tools that improve patient care, clinician efficiency, and health outcomes. Another focus area is clinical documentation integrity (CDI) and revenue cycle, involving collaboration with clinical, coding, and quality teams to lead and support CDI initiatives that ensure accurate, complete, and compliant documentation, directly impacting quality metrics, revenue integrity, and patient care.

Assists the CMIDHO in the vision, strategy, and deployment of clinical and analytics technology. Collaborates with healthcare and information technology leaders across ECU Health to analyze, design, implement and evaluate technology that enhances individual patient and population health outcomes, optimizes patient experience, and strengthens the clinician-patient relationship.

As a Clinical Informatics professional, applies knowledge of patient care combined with their understanding of informatics concepts, methods, and tools to: assess information and knowledge needs of healthcare professionals and patients. Characterize, evaluate, and refine clinical processes; develop, implement, and refine clinical decision support systems; and lead or participate in the procurement, customization, implementation, management, evaluation, and continuous improvement of clinical information systems. Provides broad support to ECU Health efforts to develop and use data science and analytics to improve the efficiency, effectiveness, and value of existing programs and new business opportunities.

Minimum Requirements

• Doctor of Medicine (MD)/Doctor of Osteopathic Medicine (DO) degree). Current, active, unrestricted license to practice medicine in NC. Board certified physician. Board certified in Clinical Informatics or additional formal training in clinical informatics strongly preferred.
• Five (5) years' experience in the healthcare field, including some previous responsibility specifically focused on clinical informatics/analytics direction and management within health agencies/organizations.
• Five (5) years of clinical practice leveraging an EHR.
• Expert knowledge, insight and ability to successfully anticipate and respond to trends, key initiatives and programs in the evolving healthcare informatics field
• Ability to lead organizational change by focusing on driving value, pursuing innovation, overcoming resistance, and being a catalyst for effective change
• Excellent strategic planning skills and effective in leading multidisciplinary teams in the execution of strategic initiatives
• Ability to translate practical experiences and realities of medical practice into opportunity and vision for the future
• Strategic and critical thinking skillset with the ability to handle multiple priorities
• Excellent speaking/writing communication skills and demonstrated expertise in presenting and discussing clinical/scientific information with a broad set of stakeholders/audiences
• Experience in the healthcare field, including some previous responsibility specifically focused on clinical informatics/analytics direction and management within health agencies/organizations.
  
  

Other Information

Location - Greenville, NC

Hybrid - 2 to 3 days onsite

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.