No longer accepting applications (expired, filled, etc.)

Community Health Center of Buffalo, Inc.

Medical Director

The Medical Director is a key clinical leader responsible for the oversight, administration, and operational management of clinical services. This role bridges executive strategy and day-to-day clinical care, with flexibility to provide direct patient care depending on organizational needs.

Key Responsibilities
  • Oversees day-to-day clinical operations, ensuring workflows are efficient and patient-centered.
  • Partners with the CMO to operationalize strategic goals and translate organizational objectives into clinical protocols and procedures.
  • Assists in drafting and implementing clinical policies and procedures; ensures policies are understood and followed by the clinical team.
  • Investigates and recommends changes to clinical workflows, technologies, and techniques to support standardized care and improve provider efficiency.
  • Collaborates with management to maximize use of staffing, supplies, and equipment while maintaining high-quality patient care.
  • Champions the clinical quality assurance program at the provider level and leads Quality Improvement (QI) initiatives as assigned by the CMO.
  • Ensures site-level compliance with regulatory agencies and accrediting bodies; assists in preparing for site visits and audits.
  • Functions as a primary advocate for patient safety; reviews incident reports and leads root-cause analysis for clinical issues.
  • Uses data to evaluate clinical outcomes and works with providers to improve performance metrics.
  • Assists the CMO with supervision of Physicians, NPs, and PAs, including chart reviews and performance evaluations.
  • Participates in interviewing and hiring new clinical staff; leads clinical orientation and onboarding for new providers.
  • Provides coaching and professional development support to clinical staff; addresses behavioral or performance issues with CMO and HR.
  • Assists in analyzing staffing patterns to ensure adequate coverage and effectiveness.
  • Represents CHCB on internal committees as assigned.
  • Interacts with nursing and ancillary leadership to foster a collaborative, team-based care environment.
  • May assist the CMO and CEO in managing relationships with external partners, referral networks, and clinical training programs.
  • Requires regular attendance and participation in meetings as required.
  • Performs other relevant duties as assigned or requested.
Required
  • M.D. or D.O. license to practice in the State of New York (current and valid) or eligible to apply for the U.S. residency program.
  • American Board Certification in a medical specialty (Family Medicine, Internal Medicine, or Pediatrics preferred).
  • Minimum of three (3) to five (5) years of professional clinical experience.
  • Strong knowledge of clinical workflows, quality standards, and electronic health records (EHR).
  • Ability to interpret clinical data and financials to make sound operational decisions.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Excellent interpersonal skills and the ability to mentor peers.
Preferred
  • Prior experience in a leadership role (e.g., Lead Physician, Site Medical Director) or significant committee involvement.
  • Experience working in a community health setting or FQHC.
  • Master’s degree in Business Administration (MBA), Public Health (MPH), or Health Administration (MHA).
  • Previous experience with HRSA requirements and FQHC operations.
  • Experience with eClinical Works (eCW) or EHRs.
Company Overview

Industry: Healthcare Technology

Company Size: 500-1,000 employees

Founded: 2015

Headquarters: San Francisco, CA

Key Contacts

Contact information not available

About the Company

Leading healthcare technology company focused on improving patient outcomes through innovative digital solutions. We're transforming the way healthcare is delivered with cutting-edge technology and data-driven insights. Our platform serves over 10,000 healthcare professionals and has processed millions of patient interactions.

Recent News & Updates
Series B Raised $50M Series B funding - Jan 2024
Award Named "Best Healthcare Startup" by TechCrunch - Dec 2023
Growth Expanded to 5 new states - Nov 2023
Primary Function

The Medical Director serves as a key clinical leader responsible for the oversight, administration, and operational management of clinical services at the Community Health Center of Buffalo, Inc. Reporting directly to the Chief Medical Officer, this position bridges the gap between executive strategy and day-to-day clinical care. This is a leadership role that allows for flexibility regarding clinical practice: While the primary focus is administrative and operational leadership, the Medical Director may see patients depending on organizational needs.

Duties And Responsibilities

  • Operational Management: Oversees day-to-day clinical operations, ensuring workflows are efficient and patient-centered.
  • Strategy Implementation: Partners with the CMO to operationalize strategic goals. Translates high-level organizational objectives into actionable clinical protocols and procedures.
  • Policy Development: Assists in the drafting and implementation of clinical policies and procedures; ensures these policies are understood and consistently followed by the clinical team.
  • Workflow Optimization: Investigates and recommends changes to clinical workflows, technologies, and techniques to support standardized care and improve provider efficiency.
  • Resource Management: Collaborates with management to maximize the use of staffing, supplies, and equipment while maintaining high-quality patient care.
  • QI/QA Execution: Champions the clinical quality assurance program at the provider level. Leads specific Quality Improvement (QI) initiatives as assigned by the CMO.
  • Regulatory Adherence: Ensures site-level compliance with regulatory agencies (e.g., HRSA, DOH) and accrediting bodies. Assists the CMO in preparing for site visits and audits.
  • Patient Safety: Functions as a primary advocate for patient safety; reviews incident reports and leads root-cause analysis for clinical issues.
  • Outcomes Monitoring: Uses data to evaluate clinical outcomes and works directly with providers to improve performance metrics (e.g., HEDIS measures).
  • Supervision: Assists the CMO with supervision of Physicians, NP’s & PA’s, conducting chart reviews and completing performance evaluations.
  • Recruitment & Onboarding: Participates in the interviewing and hiring process for new clinical staff. leads the clinical orientation and onboarding process for new providers.
  • Mentorship: Provides coaching and professional development support to clinical staff. Addresses behavioral or performance issues in collaboration with the CMO and HR.
  • Scheduling: Assists in the analysis of staffing patterns to ensure adequate coverage and optimum effectiveness.
  • Representation: Represents CHCB on internal committees as assigned.
  • Collaboration: Interacts with nursing and ancillary leadership to foster a collaborative, team-based care environment.
  • Partnerships: May assist the CMO and CEO in managing relationships with external partners, referral networks, and clinical training programs
  • Requires regular attendance. Attends meetings as required.
  • Performs other relevant duties as assigned or requested.

Physical Demands: Requires periods of sitting, standing, participating in meetings, and working at a computer. Job requires the ability to travel between CHCB sites. Moderate job stress associated with personnel management and operational decision-making.

Salary Status: Exempt, Salaried

Minimum Qualifications

M.D. or D.O. license to practice in the State of New York (current and valid) or eligible to apply for the U.S. residency program. American Board Certification in a medical specialty (Family Medicine, Internal Medicine, or Pediatrics preferred). Note: licensure is required to maintain credibility with medical staff and oversight of regulatory requirements, regardless of whether the incumbent carries a patient panel.

Minimum of three (3) to five (5) years of professional clinical experience. Prior experience in a leadership role (e.g., Lead Physician, Site Medical Director) or significant committee involvement is preferred. Experience working in a community health setting or FQHC is highly desirable.

Strong knowledge of clinical workflows, quality standards, and electronic health records (EHR). Ability to interpret clinical data and financials to make sound operational decisions. Proficiency in Microsoft Word, Excel, and Outlook. Excellent interpersonal skills and the ability to mentor peers.

Preferred Qualifications

Master’s degree in Business Administration (MBA), Public Health (MPH), or Health Administration (MHA). Previous experience with HRSA requirements and FQHC operations. Experience with eClinical Works (eCW) or EHRs.

Compensation: $240k
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