Cano Health

District Medical Director

The District Medical Director oversees medical and clinical activities within an assigned district, focusing on physician development, education, and mentorship. This role ensures safe, competent, and efficient medical services while fostering continuous learning and professional growth to improve clinical performance, patient experience, and health outcomes.

Key Responsibilities
  • Lead educational initiatives, as recommended by the VP of Quality Care & Medical Integrity to improve provider performance, quality of care, and adherence to standard of care practices.
  • Ensure noncompliant PCPs are identified and addressed weekly through structured clinical review and follow-up discussions.
  • Perform medical record audits quarterly to evaluate compliance with established clinical pathways.
  • Noncompliant PCPs require monthly audits.
  • 3 Days with patients and 2 administrative days
  • Must have managed care experience
  • Conduct monthly discussions with PCPs identified as having clinical management opportunities and assign relevant continuing medical education (CME) courses to support improvement.
  • Conduct monthly meetings to review physician scorecards and KPIs as it relates to ED/admissions, referral management, HEDIS gaps, patient visits, patient satisfaction surveys, new enrollments, and create individualized improvement plans.
  • Work with the Territory Medical Director to develop and implement quality improvement projects, and provide education as it relates to quality of medical record documentation and HEDIS audits.
  • Assist the Territory Medical Director in optimizing utilization of Cano’s services and resources.
  • Participate in Medical Director team meetings to review clinical performance, discuss interventions and policies, and implement Cano Health protocols.
  • Participate in the implementation of policies and procedures as required by regulatory agencies that govern the practice of medicine in collaboration with the Territory Medical Director, CMO, Legal, and Human Resources Departments.
  • Ensure compliance with adverse incident reporting requirements and escalates to Operations, Territory Medical Director, and Risk Management.
  • Meet monthly with Health Center Managers and DOs to review operational and quality results, including NPS scores, provider schedules, and patient access metrics.
  • Collaborate with district administrative staff (District Directors of Operations, Project Managers, Provider Support Specialists, etc.) as it relates to the locking of patients medical records, and address EHR-related tasks.
  • Evaluate and address medical grievances from providers, and coordinate solutions in partnership with Territory Medical Director, VP of Operations, and escalates to CMO.
  • Participate in provider onboarding, clinical skills workshops, and targeted training sessions to address performance gaps.
  • Ensure and maintain proper clinician staffing at all assigned medical centers.
  • Experience leading and successfully managing providers.
  • Duties as assigned.
  • Oversee and provide leadership to a group of providers within the district.
  • Serve as the primary mentor for district physicians, fostering a supportive environment for clinical excellence, professional growth, and patient-centered care.
  • Conduct regular performance reviews, providing actionable feedback, measurable improvement plans, and recognition of achievements.
Required
  • Must have a Medical Degree from a Accredited Medical School or DO School.
  • Board Certification/Eligibility in Family or Internal Medicine.
  • Experience in Medicare Advantage Risk and Value Based Care Management.
  • Experience leading and successfully managing providers.
  • Proficiency in Electronic Medical Records, Excel, Word, and other IT systems.
  • Skilled in oral and written communications with associates, patients, and other individuals in a professional and courteous manner.
  • Fluent in English and Spanish required.
  • Must have managed care experience.
Company Overview

Industry: Healthcare Technology

Company Size: 500-1,000 employees

Founded: 2015

Headquarters: San Francisco, CA

Key Contacts

Contact information not available

About the Company

Leading healthcare technology company focused on improving patient outcomes through innovative digital solutions. We're transforming the way healthcare is delivered with cutting-edge technology and data-driven insights. Our platform serves over 10,000 healthcare professionals and has processed millions of patient interactions.

Recent News & Updates
Series B Raised $50M Series B funding - Jan 2024
Award Named "Best Healthcare Startup" by TechCrunch - Dec 2023
Growth Expanded to 5 new states - Nov 2023

It's rewarding to be on a team of people that truly believe in making an impact! 

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Job Summary

The District Medical Director works in collaboration and reports to the Territory Medical Director and directly oversees medical and clinical activities for Cano Health within their assigned district. This role blends clinical leadership with a strong emphasis on physician development, education, and mentorship. The District Medical Director exercises professional judgment to oversee the performance and practice of medicine by our employed or contracted physicians and ensures that such services are delivered in a safe, competent, and efficient manner for our patients. A core responsibility of this position is to cultivate a culture of continuous learning and professional growth among providers, driving improved clinical performance, enhanced patient experience, and better health outcomes.

Essential Duties & Responsibilities

  • Lead educational initiatives, as recommended by the VP of Quality Care & Medical Integrity to improve provider performance, quality of care, and adherence to standard of care practices.

  • Ensure noncompliant PCPs are identified and addressed weekly through structured clinical review and follow-up discussions.

  • Perform medical record audits quarterly to evaluate compliance with established clinical pathways.

  • Noncompliant PCPs require monthly audits.

  • 3 Days with patients and 2 administrative days

  • Must have managed care experience

  • Conduct monthly discussions with PCPs identified as having clinical management opportunities and assign relevant continuing medical education (CME) courses to support improvement.

  • Conduct monthly meetings to review physician scorecards and KPIs as it relates to ED/admissions, referral management, HEDIS gaps, patient visits, patient satisfaction surveys, new enrollments, and create individualized improvement plans.

  • Work with the Territory Medical Director to develop and implement quality improvement projects, and provide education as it relates to quality of medical record documentation and HEDIS audits.

  • Assist the Territory Medical Director in optimizing utilization of Cano’s services and resources.

  • Participate in Medical Director team meetings to review clinical performance, discuss interventions and policies, and implement Cano Health protocols.

  • Participate in the implementation of policies and procedures as required by regulatory agencies that govern the practice of medicine in collaboration with the Territory Medical Director, CMO, Legal, and Human Resources Departments.

  • Ensure compliance with adverse incident reporting requirements and escalates to Operations, Territory Medical Director, and Risk Management.

  • Meet monthly with Health Center Managers and DOs to review operational and quality results, including NPS scores, provider schedules, and patient access metrics.

  • Collaborate with district administrative staff (District Directors of Operations, Project Managers, Provider Support Specialists, etc.) as it relates to the locking of patients medical records, and address EHR-related tasks.

  • Evaluate and address medical grievances from providers, and coordinate solutions in partnership with Territory Medical Director, VP of Operations, and escalates to CMO.

  • Participate in provider onboarding, clinical skills workshops, and targeted training sessions to address performance gaps.

  • Ensure and maintain proper clinician staffing at all assigned medical centers.

  • Experience leading and successfully managing providers.

Additional Duties & Responsibilities

  • Duties as assigned.

Supervisory Responsibilities

  • Oversee and provide leadership to a group of providers within the district.

  • Serve as the primary mentor for district physicians, fostering a supportive environment for clinical excellence, professional growth, and patient-centered care.

  • Conduct regular performance reviews, providing actionable feedback, measurable improvement plans, and recognition of achievements.

Education & Experience

  • Must have a Medical Degree from a Accredited Medical School or DO School.

  • Board Certification/Eligibility in Family or Internal Medicine.

  • Experience in Medicare Advantage Risk and Value Based Care Management.

  • Experience leading and successfully managing providers.

Education Requirements

Education Level

Discipline

Required

Medical Degree

Family Medicine/Internal Medicine

Knowledge, Skills & Proficiencies

  • Proficiency in Electronic Medical Records, Excel, Word, and other IT systems.

  • Skilled in oral and written communications with associates, patients, and other individuals in a professional and courteous manner.

  • Fluent in English and Spanish required.

Physical Requirements

This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk, and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include the ability to lift up to 50 lbs.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work Conditions

Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing

Travel Requirements

Amount of Expected Travel

Details

Yes

0-25%

Work will involve some driving/traveling to assigned clinics.

Join our team that is making a difference!

Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here

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