No longer accepting applications (expired, filled, etc.)
EyePoint
Director, Medical Affairs Operations
The Director of Medical Affairs Operations leads the building, scaling, and optimization of Medical Affairs operations in preparation for FDA approval and commercial launch of a drug candidate. This role acts as a cross-functional integrator and efficiency driver, enabling compliant collaboration across multiple departments while preserving Medical Affairs independence.
Key Responsibilities
- • Serve as key person between Medical Affairs and cross-functional partners, ensuring alignment on strategy, timelines, and execution
- • Proactively identify inefficiencies, duplication of effort, misalignment, and handoff gaps across Medical Affairs, Commercial, Clinical, Regulatory, and Market Access
- • Design and implement compliant workflows, governance models, and operating structures that streamline cross-functional collaboration
- • Collaborate with Commercial and Market Access to align Medical Affairs launch readiness activities without promotional overlap
- • Integrate cross-functional milestones into launch readiness plans, identifying opportunities to accelerate execution compliantly
- • Maintain and continuously optimize Medical Affairs SOPs, policies, and operational frameworks in close collaboration with Legal and Compliance
- • Identify opportunities to simplify processes and increase efficiency while maintaining full compliance with FDA, OIG, and Sunshine Act requirements
- • Serve as a trusted advisor to cross-functional teams on compliant operational improvements
- • Support Medical Affairs planning and budgeting in coordination with Commercial, Finance, and other internal stakeholders
- • Define and monitor KPIs that measure operational efficiency, cross-functional effectiveness, and launch readiness
- • Use data and insights to drive continuous improvement and resource optimization
- • Provide integrated operational updates highlighting efficiency gains, risks, and mitigation strategies
- • Serve as business owner for Medical Affairs systems, partnering with IT to implement scalable, efficient, and compliant solutions
- • Optimize system usage to reduce manual effort, improve insight flow, and enhance cross-functional visibility
- • Ensure data integrity, transparency reporting readiness, and compliant information sharing across teams
- • Enable efficient, compliant execution of advisory boards and expert panels
- • Enable efficient, compliant execution of Continuing Medical Education (CME) and disease-state awareness initiatives
- • Enable efficient, compliant execution of investigator-initiated studies (IIS) and real-world evidence (RWE) programs
- • Enable efficient, compliant execution of ophthalmology congress planning and execution (AAO, ASRS, ARVO, etc.)
- • Standardize processes across these activities to reduce variability and improve quality of execution
- • Manage vendor relationships, contracting operations, and Needs Assessment Form
- • Partner with Finance and Procurement to optimize Medical Affairs budgets while supporting launch priorities
- • Identify cost efficiencies through vendor consolidation, standardized contracting, and improved planning
- • Align resourcing models with cross-functional needs and launch timelines
Required
- • Direct experience supporting pre-approval activities and at least one product launch in Ophthalmology
- • Considerable experience working in highly regulated environments, with strong understanding of FDA, OIG, and Sunshine Act requirements
- • Experience partnering closely with Medical Affairs, Clinical Development, Regulatory, Commercial, Legal, and Compliance teams
- • Experience in collaborating with vendors that provide medical affairs support
- • Excellent interpersonal and communication skills are required
- • Approximately 25% travel expected, primarily for key ophthalmology meetings, internal meetings
- • Bachelor’s degree required in Life Sciences, Pharmacy, Marketing, Communications, Business
- • 10-15+ years of experience in the biotechnology and eye care industry
- • 6-8+ years of progressive experience in Medical Affairs Operations, Medical Affairs, Launch Operations, or cross-functional leadership roles
Preferred
- • Advance degree (PharmD, MD, PhD, OD, MSc, MBA) preferred but not required
- • Ophthalmology experience preferred; retina experience strongly preferred
Benefits & Perks
- • Robust total rewards in a science-based entrepreneurial culture that empowers curiosity and innovation
- • On-site and remote environments where a variety of strengths and diverse backgrounds are connected
Company Overview
Industry: Healthcare Technology
Company Size: 500-1,000 employees
Founded: 2015
Headquarters: San Francisco, CA
Company Links
Key Contacts
Contact information not available
About the Company
Leading healthcare technology company focused on improving patient outcomes through innovative digital solutions. We're transforming the way healthcare is delivered with cutting-edge technology and data-driven insights. Our platform serves over 10,000 healthcare professionals and has processed millions of patient interactions.
Recent News & Updates
Series B
Raised $50M Series B funding - Jan 2024
Award
Named "Best Healthcare Startup" by TechCrunch - Dec 2023
Growth
Expanded to 5 new states - Nov 2023
Be Seen and Heard at EyePoint
At EyePoint, leadership trusts our employees to get the job done. The patient-centric and award-winning approach we’re taking in business fuels our:
Your wellbeing
Your professional worth
Your future at EyePoint
EyePoint offers robust total rewards in a science-based entrepreneurial culture that empowers curiosity and innovation to help catapult your career. There’s space for every voice and perspective to be heard in our on-site and remote environments where a variety of strengths and diverse backgrounds are connected.
The Director of Medical Affairs Operations is a strategic and operational leader responsible for building, scaling, and optimizing Medical Affairs operations in preparation for FDA approval and commercial launch of drug candidate EYP-1901. This role serves as a cross-functional integrator and efficiency driver, enabling compliant collaboration between Medical Affairs and Commercial, Clinical Development, Regulatory, Market Access, Legal, Compliance, IT, and Finance teams. The Director identifies operational gaps, redundancies, and inefficiencies across functions and implements compliant, scalable solutions that improve speed, clarity, and execution while preserving Medical Affairs independence. The individual acts as the thought partner to the VP of Medical Affairs, while driving planning, execution, and alignment across the function.
Responsibilities
Primary responsibilities include, but are not limited to, the following:
Cross-Functional Leadership, Integration & Efficiency
Enable efficient, compliant execution of:
Primary skills and knowledge required include, but are not limited to, the following:
Preferred Qualifications
With the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics.
The collective power of our values influences everything we do, and everything we do for you.
Transformational Innovation
We exist to change our patients’ lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology.
Unwavering Integrity
We recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us.
Compassionate Excellence
We believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes.
Inclusive Collaboration
We strive to see through the eyes of others and work as one team. We appreciate one another’s differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward.
EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
EyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint’s compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity.
The target salary range for this position is listed below.
Min
USD $197,760.00/Yr.
Max
USD $249,947.00/Yr.
At EyePoint, leadership trusts our employees to get the job done. The patient-centric and award-winning approach we’re taking in business fuels our:
- focus on science and innovation, we aim to offer a lifetime of clearer vision
- commitment to developing and commercializing innovative therapeutics to improve the lives of patients with serious retinal diseases
- Delivery of innovative therapeutics to protect vision, specializing in sustained-release treatments for serious retinal diseases.
Your wellbeing
Your professional worth
Your future at EyePoint
EyePoint offers robust total rewards in a science-based entrepreneurial culture that empowers curiosity and innovation to help catapult your career. There’s space for every voice and perspective to be heard in our on-site and remote environments where a variety of strengths and diverse backgrounds are connected.
The Director of Medical Affairs Operations is a strategic and operational leader responsible for building, scaling, and optimizing Medical Affairs operations in preparation for FDA approval and commercial launch of drug candidate EYP-1901. This role serves as a cross-functional integrator and efficiency driver, enabling compliant collaboration between Medical Affairs and Commercial, Clinical Development, Regulatory, Market Access, Legal, Compliance, IT, and Finance teams. The Director identifies operational gaps, redundancies, and inefficiencies across functions and implements compliant, scalable solutions that improve speed, clarity, and execution while preserving Medical Affairs independence. The individual acts as the thought partner to the VP of Medical Affairs, while driving planning, execution, and alignment across the function.
Responsibilities
Primary responsibilities include, but are not limited to, the following:
Cross-Functional Leadership, Integration & Efficiency
- Serve as key person between Medical Affairs and cross-functional partners, ensuring alignment on strategy, timelines, and execution
- Proactively identify inefficiencies, duplication of effort, misalignment, and handoff gaps across Medical Affairs, Commercial, Clinical, Regulatory, and Market Access
- Design and implement compliant workflows, governance models, and operating structures that streamline cross-functional collaboration
- Collaborate with Commercial and Market Access to align Medical Affairs launch readiness activities without promotional overlap
- Integrate cross-functional milestones into launch readiness plans, identifying opportunities to accelerate execution compliantly
- Maintain and continuously optimize Medical Affairs SOPs, policies, and operational frameworks in close collaboration with Legal and Compliance
- Identify opportunities to simplify processes and increase efficiency while maintaining full compliance with FDA, OIG, and Sunshine Act requirements
- Serve as a trusted advisor to cross-functional teams on compliant operational improvements
- Support Medical Affairs planning and budgeting in coordination with Commercial, Finance, and other internal stakeholders
- Define and monitor KPIs that measure operational efficiency, cross-functional effectiveness, and launch readiness
- Use data and insights to drive continuous improvement and resource optimization
- Provide integrated operational updates highlighting efficiency gains, risks, and mitigation strategies
- Serve as business owner for Medical Affairs systems, partnering with IT to implement scalable, efficient, and compliant solutions
- Optimize system usage to reduce manual effort, improve insight flow, and enhance cross-functional visibility
- Ensure data integrity, transparency reporting readiness, and compliant information sharing across teams
Enable efficient, compliant execution of:
- Advisory boards and expert panels
- Continuing Medical Education (CME) and disease-state awareness initiatives
- Investigator-initiated studies (IIS) and real-world evidence (RWE) programs
- Ophthalmology congress planning and execution (AAO, ASRS, ARVO, etc.)
- Standardize processes across these activities to reduce variability and improve quality of execution
- Manage vendor relationships, contracting operations, and Needs Assessment Form
- Partner with Finance and Procurement to optimize Medical Affairs budgets while supporting launch priorities
- Identify cost efficiencies through vendor consolidation, standardized contracting, and improved planning
- Align resourcing models with cross-functional needs and launch timelines
Primary skills and knowledge required include, but are not limited to, the following:
Preferred Qualifications
- Direct experience supporting pre-approval activities and at least one product launch in Ophthalmology
- Considerable experience working in highly regulated environments, with strong understanding of FDA, OIG, and Sunshine Act requirements
- Experience partnering closely with Medical Affairs, Clinical Development, Regulatory, Commercial, Legal, and Compliance teams
- Experience in collaborating with vendors that provide medical affairs support
- Ophthalmology experience preferred; retina experience strongly preferred
- Excellent interpersonal and communication skills are required
- Approximately 25% travel expected, primarily for key ophthalmology meetings, internal meetings
- Bachelor’s degree required in Life Sciences, Pharmacy, Marketing, Communications, Business
- Advance degree (PharmD, MD, PhD, OD, MSc, MBA) preferred but not required
- 10-15+ years of experience in the biotechnology and eye care industry
- 6-8+ years of progressive experience in Medical Affairs Operations, Medical Affairs, Launch Operations, or cross-functional leadership roles
With the exciting energy of a winning culture and an exhilarating pace, we are an ophthalmology company committed to preventing blindness by developing and commercializing innovative therapeutics.
The collective power of our values influences everything we do, and everything we do for you.
Transformational Innovation
We exist to change our patients’ lives through the power of sight. We are forward looking, embrace challenges with curiosity, and continuously seek to improve our products and ourselves by learning, problem-solving and pushing the limits of science and technology.
Unwavering Integrity
We recognize our responsibility to our patients, employees, and our community, and value the trust they put in us. We set a high ethical bar and expect responsible leadership at every level to ensure we serve those who matter most to us.
Compassionate Excellence
We believe that fun and excellence can coexist. We foster a culture where enjoying the work we do and caring for each other are as important as delivering exceptional outcomes.
Inclusive Collaboration
We strive to see through the eyes of others and work as one team. We appreciate one another’s differences and perspectives, and ensure everyone feels valued, respected and encouraged to bring their ideas forward.
EyePoint is proud to be an equal opportunity employer. We believe that diversity and inclusion among our colleagues is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
EyePoint is committed to fair and equitable compensation practices. The salary offer is commensurate with EyePoint’s compensation philosophy and considers factors including but not limited to education, training, experience, market conditions, criticality of the role and internal equity.
The target salary range for this position is listed below.
Min
USD $197,760.00/Yr.
Max
USD $249,947.00/Yr.
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