Florida Blue

Medical Director Care Management

The Medical Director performs various utilization management reviews including Pre-service, Post-service, Concurrent Review, and Appeals. The role involves collaborating with physician providers and case managers, applying medical policies and guidelines to render decisions, and supporting the organization as a subject matter expert.

Key Responsibilities
  • Perform all types of utilization management (UM) reviews, including but not limited to Pre-service, Post-service, Concurrent Review and Appeals
  • Discuss cases with physician providers (Peer to Peer)
  • Apply health plan review hierarchy to member contracts, medical policy, clinical guidelines and other approved resources to render timely decisions on medical necessity requests
  • Collaborate with Case Managers to provide support and guidance on cases needing physician assistance
  • Meet any established metrics (compliance and accreditation) related to UM review efficiency, timeliness, and quality of review
  • Participate in ongoing Inter-rater reliability (IRR) audits and any other health plan audits as necessary
  • As necessary, assist nurses and other staff in understanding the principles behind appropriate utilization review and interpretation and application of benefits and policies
  • Participate in the development and review of Medical and Pharmacy policies as assigned
  • Support the organization as a subject matter expert
  • Perform as lead Medical Director consultant for one sub-category of utilization management, such as commercial or Medicare medical policy
  • Perform other duties as assigned and needed by the organization
Required
  • Current unrestricted Florida medical license as a Doctor of Medicine or Doctor of Osteopathic Medicine
  • Board Certification or Board eligibility by American Board of Medical Specialties or equivalent
  • 5+ years of clinical experience
  • Experience working in a dynamic, fast-paced environment
  • Experience working both independently and in a team environment
  • Exceptional verbal and written communication
Preferred
  • Physician reviewer or utilization management experience
  • Primary Care Specialty physician experience
Benefits & Perks
  • Medical, dental, vision, life and global travel health insurance
  • Income protection benefits: life insurance, short- and long-term disability programs
  • Leave programs to support personal circumstances
  • Retirement Savings Plan including employer match
  • Paid time off, volunteer time off, 10 holidays and 2 well-being days
  • Additional voluntary benefits available
  • A comprehensive wellness program
  • Competitive pay as well as opportunities for incentive or commission compensation
  • Regular annual reviews with pay for performance considerations for base pay increases
Job Description

The Medical Director will work closely with the team to perform all types of utilization management (UM) reviews, including but not limited to Pre-service, Post-service, Concurrent Review and Appeals.

Key Responsibilities

  • Perform all types of utilization management (UM) reviews, including but not limited to Pre-service, Post-service, Concurrent Review and Appeals
  • Discuss cases with physician providers (Peer to Peer)
  • Apply health plan review hierarchy to member contracts, medical policy, clinical guidelines and other approved resources to render timely decisions on medical necessity requests
  • Collaborate with Case Managers to provide support and guidance on cases needing physician assistance
  • Meet any established metrics (compliance and accreditation) related to UM review efficiency, timeliness, and quality of review
  • Participate in ongoing Inter-rater reliability (IRR) audits and any other health plan audits as necessary
  • As necessary, assist nurses and other staff in understanding the principles behind appropriate utilization review and interpretation and application of benefits and policies
  • Participate in the development and review of Medical and Pharmacy policies as assigned
  • Support the organization as a subject matter expert
  • Perform as lead Medical Director consultant for one sub-category of utilization management, such as commercial or Medicare medical policy
  • Perform other duties as assigned and needed by the organization

Position Requirements

  • Current unrestricted Florida medical license as a Doctor of Medicine or Doctor of Osteopathic Medicine
  • Board Certification or Board eligibility by American Board of Medical Specialties or equivalent
  • 5+ years of clinical experience
  • Experience working in a dynamic, fast-paced environment
  • Experience working both independently and in a team environment
  • Exceptional verbal and written communication

Preferred

  • Physician reviewer or utilization management experience
  • Primary Care Specialty physician experience

General Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

What We Offer

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

Medical, dental, vision, life and global travel health insurance;

Income protection benefits: life insurance, short- and long-term disability programs;

Leave programs to support personal circumstances;

Retirement Savings Plan including employer match;

Paid time off, volunteer time off, 10 holidays and 2 well-being days;

Additional voluntary benefits available; and

A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Annualized Salary Range: $224,000 - $364,000

Typical Annualized Hiring Range: $224,000 - $280,000

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
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